Privacy Policy
Effective Date: February 3, 2026
Last Updated: February 3, 2026
Welcome to Dulge (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.dulge.app or use the Dulge mobile application (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect the following information:
Full name
Email address
Phone number
Billing and payment information (processed securely by third-party providers)
Location information
Account login credentials
Profile preferences and booking history
b. Beauty Professional Information
If you are a beauty professional using Dulge, we may collect:
Professional credentials and certifications
Portfolio images and service offerings
Availability and pricing
Ratings and reviews
c. Automatically Collected Information
We may automatically collect:
Device type and operating system
App usage and interaction data
IP address
Approximate location
Cookies and similar tracking technologies (website only)
2. How We Use Your Information
We use collected information to:
Operate and improve the Dulge platform
Facilitate bookings and payments
Match users with beauty professionals
Send confirmations, reminders, and service updates
Provide customer support
Ensure platform safety, trust, and compliance
Comply with legal obligations
3. Payments
Payments are processed securely through third-party providers such as Stripe, Apple Pay, Google Pay, and PayPal. Dulge does not store or process full payment card information on its servers.
4. Location Data
Location data is used to:
Match users with nearby beauty professionals
Enable accurate service delivery
Location information is collected only while the app is in use and is never sold to third parties.
5. Sharing Your Information
We do not sell your personal information.
We may share information with:
Beauty professionals providing booked services
Payment processors and financial partners
Service providers supporting app operations (hosting, analytics, customer support)
Legal authorities when required by law
All third parties are required to protect your information and use it only for authorized purposes.
6. Data Retention
We retain personal information only for as long as necessary to:
Provide the Services
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
You may request deletion of your account at any time.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications
To exercise these rights, contact us at support@dulge.app.
8. Data Security
We implement industry-standard security measures, including encryption and restricted access, to protect your information. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
9. Children’s Privacy
Dulge is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Links
Our Services may contain links to third-party websites. Dulge is not responsible for the privacy practices of those third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 Email: support@dulge.app
🌐 Website: https://www.dulge.app
